Omni Search

Omni Search is a web API that powers our frontend search experience for care options.

Traditional healthcare search options often limit users to basic name and location lookups or filtering by specific conditions.

Omni Search, however, lets users search for care options using a single text input from which it will generate highly specific queries (referred to as long tail queries). It will automatically break down a phrase such as “where to find the nearest flu shot” into its component parts and determine its intent.

Omni Search supports:

• natural language processing

• error tolerance (e.g. spelling mistakes)

• synonym recognition of medical terms and phrases

• location awareness and detection

• filtering, sorting, and boosting based on appointment availability, specialties, and distance

Access to the Omni Search API and its documentation is available upon request.

Please contact your DexCare Customer Success Manager or Primary DexCare contact via Email/Slack or login to your Customer Service Desk ticketing system to submit a request.